1. All orders must be returned for exchange within 12 days of purchase.
  2. Items purchased with MILK credit will be refunded as MILK credit and will be available to access through your MILK ACCOUNT.
  3. MILK credits will be credited in your account within 2 days.
  4. The refund will be processed as soon as the items have been received by MILK, however, please note it may take longer for your bank to compete the refund, as each bank has their own processing time.
  5. If the item is 100% in good condition MILK Credit will be given.
  6. You will not be charged the return shipping cost for your FIRST exchange. If you request a second return, the courier fees will not be covered by MILK.
  7. Shipping cost will not be refunded. The refund only applies on the items placed in order.
  8. Refund will only apply if each item in its original perfect condition and packaging and all labels are attached.